Office of Human Resources

November 2-13, 2020

This year will be an ACTIVE open enrollment.  That means if you do not actively enroll for coverage during  the annual enrollment period, you will not have coverage during the 2021 plan year.

Please see your parish bookkeeper, secretary or manager for the open enrollment paperwork or you can contact the HR Department at  To review benefits offered by the Diocese of Knoxville please see the Health Plan Benefits link below on the right.

Welcome to the Office of Human Resources webpage.  The Human Resources staff is dedicated to providing support to clergy, employees and volunteers serving in the parishes, schools, chancery,  and other entities.  We are committed to promoting a work environment that is fair and just, one that applies the most appropriate and effective principles and one that is consistent with federal, state, and canon law, as well as diocesan policy.

For more information, please see the tabs on the right just below.

Coronavirus 2019 (COVID-19)

United Healthcare has provided very informative and helpful information regarding Coronavirus 2019.  Please click here to learn more and see below.
Caremark has provided very informative and helpful information regarding prescriptions and Coronavirus 2019 (COVID-19) .  Click here.

Coronavirus (COVID-19) Resources and Support

From United Healthcare

Your health and well-being are our No. 1 priority. Here you can find the most up-to-date information and resources about your benefits, coverage and care. We are committed to keeping you informed.

Find Care

If you are experiencing symptoms or think you might have been exposed to COVID-19, please call your health care provider right away and ask what telehealth options they may have to meet virtually. If you need help finding a network health care provider, please use the Find Care and Cost tool or call the phone number on your health plan ID card.

Find A Provider

Available Support

If you have questions about your benefits or need help finding a health care provider in network, please use the member support options available to you.

Contact Us

Find More Resources: Centers for Disease Control and Prevention (CDC)

Keep up with the latest news, facts and information about the virus from the U.S. government, including travel warnings/advisories.

Visit CDC.Gov

The CDC is the best place to go for COVID-19 questions and information. UnitedHealthcare is here to support you, help you find care and answer any questions you may have about your plan and benefits.


Common Questions

I may have been exposed to COVID-19. What should I do?

Call your primary care provider right away if you believe you might have been exposed to COVID-19 or have symptoms such as fever, cough or difficulty breathing. You can find a network health care provider by using our find care and cost tool.

Where do I get the COVID-19 test?

Call your primary care provider right away if you believe you might have been exposed to COVID-19 or have symptoms such as fever, cough or difficulty breathing.

If your health care provider determines you should be tested for COVID-19 and orders the test, they should work with local and state health departments to coordinate testing. The most common place for testing is the health care provider’s office or clinic.

For the test, a health care provider will need to collect a specimen, which is a nasal or throat swab. Your test may be sent to a location approved in accordance with CDC guidelines. This may include a commercial laboratory, a local public health laboratory or the CDC.

When should I consider telehealth?

Telehealth provides access to health care providers from the comfort of your home, allowing faster support and reduced exposure to the virus.

Should I cancel my regular annual exams, (i.e. mammogram, physical, etc.)?

You should discuss this question with your physician.

If I have questions, can I call UnitedHealthcare?

Yes. We are here to answer your COVID-19 health benefits questions and help you access a network health care provider. Just call the phone number on your member ID card.